Privacy Policy

Welcome to Maid For Joy (“Company”, “we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://maidforjoyco.com/ (the “Site”), use our services, or interact with us via SMS and other messaging platforms.

1. Information We Collect

1.1 Personal Data

We may collect personally identifiable information, such as your name, email address, phone number, and other information you voluntarily provide to us when you contact us, request information, request a quote, or use our services.

1.2 Usage Data

We may automatically collect certain information about your device and how you use our Site. This may include:

• IP Address: Your IP address and other technical identifiers associated with your device.
• Device Information: Information about the device you use to access our Site.
• Browser Information: The type and version of your web browser.
• Usage Data: Information about how you interact with and navigate our Site.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To Provide Services:

To provide, operate, and maintain our website and cleaning services.

To Communicate:

To respond to inquiries, provide information about requested services, communicate about appointments or service requests, and send other service-related communications.

To Improve Our Services:

To understand how customers use our Site and services so we can improve our website, customer experience, and services.

To Comply with Legal Obligations:

To comply with applicable legal and regulatory requirements and protect our legal rights.

3. Cleaning Services

3.1 Consent to Receive Messages

By providing your phone number and opting in to receive messages from us, you consent to receive SMS and other messages related to our services. Standard messaging rates may apply.

3.2 Opt-Out

You can opt out of receiving SMS or email communications from us at any time by following the instructions provided in those communications or by contacting us at [[email protected]](mailto:[email protected]). For SMS messages, you may also reply with “STOP” to opt out of future messages.

3.3 Access and Correction

If you need to review or correct personal information you have provided to us, please contact us at [[email protected]](mailto:[email protected]).

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information only when reasonably necessary to provide our services, operate our website, comply with legal obligations, or protect our rights.

Service Providers:

We may share information with trusted third-party service providers who assist us with website operations, communications, scheduling, payment processing, or other business services.

Legal Requirements:

We may disclose information when required by law or when reasonably necessary to enforce our terms, protect our rights or property, or protect the safety of our customers or others.

Business Transfers:

If Maid For Joy is involved in a merger, acquisition, sale of assets, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

5. Security

We use reasonable administrative, technical, and physical measures to help protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children’s Privacy

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised policy. We encourage you to review this Privacy Policy periodically for changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Phone: +1 (914) 601-7973

Email: [email protected]

Business Location:
New York, New York